> Support > Technical Bulletins

Technical Bulletins Archive

Technical Bulletins

IN THIS BULLETIN: New firmware versions are being released for NV9 Spectral, NV200 Spectral, NV200ST and SMART Coin System. Hardware changes for NV9 Spectral Rev 7.1 and NV200 Spectral Rev 9. In other news, Introducing NV4000 Spectral and MyCheckr installations.
Read more
IN THIS BULLETIN: New firmware versions are being released for NV9USB, NV10USB and BV20 products. Due to the global chip shortage, and ongoing issues with semi-conductor supply, we have adapted these products to allow us to source alternative components, therefore ensuring a stable supply of NV9, NV10 & BV20 variants. All future orders will include this latest firmware to ensure the devices support multiple alternative semi-conductors and we will explain how to identify this in the build revision. This new firmware will be automatically used for all future orders and is backwards compatible.
Read more
  IN THIS BULLETIN: Product Firmware Released (NV200, SMART Coin System, NV200 Spectral, ICU, SMART Hopper), Software Changes (SMART Data, CashGenic), ICU Intelligent Identification Leading Biometric Solutions   
Read more
 IN THIS BULLETIN: Bank Of England £50 Polymer Currency Datasets Released    
Read more
 IN THIS BULLETIN: Product Firmware Released (NV200, SMART Coin System, NV200 Spectral, NV10USB+), Software Changes (DA3, Validator Manager, SMART Data), Reminder of product obsolescence, GBP SMART Update, Repair Centres, ICU, CashGenic, Technical Support Videos.   
Read more
We would like to make customers aware of the planned obsolescence of the following ITL products as of June 2021
Read more
 IN THIS BULLETIN: NV9USB (green label) Obsolescence, New GBP £20 polymer note datasets available, Product Firmware Released (BV50, NV9USB+, NV10USB+, NV200, SMART Coin System), Hardware Changes (SMART Hopper), Software Changes (Validator Manager), BV100 Obsolescence, ICU: Instant Age Verification.  
Read more
 IN THIS ANNOUNCEMENT: BV100 Obsolescence, New currency dataset files - 100 & €200 Euro 
Read more
 IN THIS BULLETIN: New Product Firmware Released (BV20, BV100, NV10), Latest Software, Hardware Changes, ECB approval for Note Validator Range, New €100 and €200 banknotes, New £50 polymer   
Read more