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Technical Bulletins

IN THIS BULLETIN: New firmware versions are being released for NV9USB, NV10USB and BV20 products. Due to the global chip shortage, and ongoing issues with semi-conductor supply, we have adapted these products to allow us to source alternative components, therefore ensuring a stable supply of NV9, NV10 & BV20 variants. All future orders will include this latest firmware to ensure the devices support multiple alternative semi-conductors and we will explain how to identify this in the build revision. This new firmware will be automatically used for all future orders and is backwards compatible.
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  IN THIS BULLETIN: Product Firmware Released (NV200, SMART Coin System, NV200 Spectral, ICU, SMART Hopper), Software Changes (SMART Data, CashGenic), ICU Intelligent Identification Leading Biometric Solutions   
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 IN THIS BULLETIN: Bank Of England £50 Polymer Currency Datasets Released    
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 IN THIS BULLETIN: Product Firmware Released (NV200, SMART Coin System, NV200 Spectral, NV10USB+), Software Changes (DA3, Validator Manager, SMART Data), Reminder of product obsolescence, GBP SMART Update, Repair Centres, ICU, CashGenic, Technical Support Videos.   
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We would like to make customers aware of the planned obsolescence of the following ITL products as of June 2021
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 IN THIS BULLETIN: NV9USB (green label) Obsolescence, New GBP £20 polymer note datasets available, Product Firmware Released (BV50, NV9USB+, NV10USB+, NV200, SMART Coin System), Hardware Changes (SMART Hopper), Software Changes (Validator Manager), BV100 Obsolescence, ICU: Instant Age Verification.  
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 IN THIS ANNOUNCEMENT: BV100 Obsolescence, New currency dataset files - 100 & €200 Euro 
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 IN THIS BULLETIN: New Product Firmware Released (BV20, BV100, NV10), Latest Software, Hardware Changes, ECB approval for Note Validator Range, New €100 and €200 banknotes, New £50 polymer   
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IN THIS BULLETIN: New Product Firmware Released (NV10, NV200, BV20, BV50, SH, SCS), Latest Software, New Dedicated Technical Support Line, Future Exhibitions, Keep Up-to-Date  
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