IN THIS BULLETIN: Firmware changes (NV200 Spectral, NV9ST, BV20 and BV50 and software changes (Validator Manager and SMART Data), repairs procedure and player protection: safer gambling blog.

Innovative Technology Americas is pleased to announce that we have relocated to a new facility in Suwanee, GA, just north of Atlanta, GA.  Previously located in Wisconsin, the cash handling and biometrics technology provider moved their US operations to the state of Georgia this month.

Commenting on the move, Lauren Fabbri, Business Development Manager for the US operations said, “While our time spent in Pewaukee, WI was tremendous, we have elected to relocate and expand our US operations to the Atlanta, GA area and look forward to growing into our newly upgraded office in Georgia.”

“We are now up and running with all services in the new Atlanta office, including sales and technical support for all products plus retail product repairs. Our email remains the same, but we have two new contact numbers for customers to reach us on: +1 800-281-3032 and +1 770-573-1943.”

Over the years Innovative Technology has made great strides in the US market, both in gaming and amusement, and more recently in retail and kiosk markets. The move is indicative of the company’s commitment to its continued expansion and dedication across America.

Concluding Lauren said, “We would like to express our continued gratitude and extend a sincere “thank you” to our customers for their support of our business and trust in our range of innovative products. Without these relationships, Innovative Technology Americas would not be able to celebrate such tremendous growth. We cannot wait to show off our new office space. We look forward to sharing our new US home in Suwanee, GA with you!”

Cash handling and biometrics solutions provider Innovative Technology (ITL) reported a successful show at London’s Retail Technology Show (RTS) last week at Olympia. The exhibition brings together leading tech innovators from the retail and hospitality industry.

Commenting on ITL’s success, Chris Wright, UK Business Development Manager said,  “RTS was a great show for us, we had a good location which attracted high footfall over the two days. Visitors to the stand were impressed with our latest multi-note recycler and our biometrics range for both age estimation and digital advertising were key draws to the stand.”

Speaking about Innovative’s biometric solutions, Chris commented, “Our AI powered biometrics range, deployed for accurate age checks and displaying targeted ads, were undoubtedly our star products at RTS.   Retailers selling age restricted goods such as alcohol, vapes or tobacco were all keen to see how these solutions can help automate accurate age checks and display targeted adverts to free-up valuable retail space and enhance customer experience. Retailers can choose from a standalone solution (MyCheckr) where age checks and advertisements can be viewed on the device screen at manned checkouts or an integrated solution (ICU Lite) which can work with existing POS equipment at self-service kiosks. We look forward to working with new customers to set up trials and installs in convenience stores, large retail outlets and hospitality venues.”

Chris concluded, “Our new NV4000 multi-note recycler was the key product on the cash side with retailers impressed with its large recycling capacity and automated float management at a cost-effective price. This high performance, mixed note recycler can generate significant cash efficiencies by moving customers through the sales journey both quickly and efficiently. We look forward to following up on all the high quality leads and requests we acquired at the show.”