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Innovative Technology, leading provider of banknote validation and recycling technology, have recently welcomed Paolo Mattavelli to their Italian Operations as Customer Support Engineer. Paolo is based at Innovative’s Milan office delivering both remote and field-based technical support across ITL’s network of gaming, amusement, retail and vending customers.Stefano Mandelli, Business Development Manager for Innovative Technology S.r.l, said, “We are delighted to welcome Paolo to the ITL team. He has over 15 years’ experience in the industry having previously worked for some of our major customers he already has an in-depth knowledge of ITL products. Paolo is well-known in the industry and…

Innovative Technology (China) Ltd. is pleased to welcome Rebecca Deng, Sales Support Administrator to their Shenzhen Office. Rebecca’s appointment has created a new sales structure for ITL China with an increased focus on business development to extend Innovative’s reach in this growing region.  Rebecca joined Innovative’s China office earlier in the year and is responsible for providing sales support including all aspects of order management and dealing with any sales order related queries and general customer enquiries.  Rebecca also assists with the general daily running of the office including organising shipments and deliveries.  Speaking about her appointment Rebecca said, “I am…

Innovative Technology Ltd (ITL) and Maggi Electronics recently agreed a new strategy to strengthen their partnership, collaborating to benefit both organisations.  Innovative Technology – a leading provider of cash handling technology - have been in partnership with Maggi Electronics for just over two years. Initially founded in 1992 as Maggi Maggi UK, based in the North West of England, they are now a large token and change distributor with a trusted service and support centre for electronics. Speaking on behalf of ITL, Andy Bullock, Senior Business Development Manager said, “Our relationship goes back further than when Maggi officially became a Trading Partner…

Innovative Technology have recently welcomed the latest addition to their customer support team. Annabell Fock, Customer Support Advisor joined the support division in Germany at the beginning of February in order to provide first-line technical support to local customers.  This is part of the wider organisation’s strategy to expand their first-line technical support facilities on a global scale by setting up dedicated teams in several of their office locations.   Mirko Zwing, Lead Customer Support Engineer for ITL Germany commented, “We are delighted that our customers from Germany and the surrounding countries can now contact the office directly for any first-line technical…

Innovative Technology reported a successful show at “euvend & coffeena” in Cologne on 9-11 May.   ITL’s new validators and recyclers, which boast highly secure Spectral Technology, had their vending debut to the German market. The organisation’s new automated age verification unit – ICU, was also a key focus on the stand.   Christian Czeskleba, Senior Business Development Manager, commented, “euvend always provides a relaxed setting to interact at a local level, as well as giving us the opportunity to network with some of our international customers.”  “Our NV9 range was the key focal point at the show. Customers in the region…