Innovative Technology have held a strong position in Spain for many years and have been working with partners and key contacts to increase the number of service centres to better support their customer base. The total number of service centres now in operation in the Spanish territory is 9, plus a team at ITL Spain’s own office in Barcelona.  Regional Service Centres can be found in Lugo, Vizcaya, Zaragoza, Madrid, Murcia, Jaén, Málaga, Tenerife and Las Palmas giving extensive coverage across the region. 

Business Development Manager, Antonio Rodriguez, based at the ITL Spanish office,​ commented, “We are working very productively with all of our Regional Service Centres and have given all the teams extensive training to enable them to service a number of our products such as the NV9 & Note Float, NV10, NV200 and SMART Payout. They are all doing a fantastic job and maintaining close relationships with key Spanish Operators and ITL customers in both the GAV (Gaming, Amusement & Vending) and RKB (Retail, Kiosk & Banking) sectors. Because we have Service Centres in key locations throughout the region no matter where our customers are located we can give a local, speedy and efficient service. A fast turnaround ensures waiting time is reduced to keep machines operational.”

Jose Luís Marey, Owner & Managing Director of Josbe Gaming, one of ITL’s Service Centre Partners said, “We are really proud to be a service partner for ITL and give support to their innovative product range.  Collaborating with ITL is proving to be a great success and enable us to accomplish our goal: to provide integral services to the gaming industry."