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Innovative Technology have recently welcomed the latest addition to their customer support team. Annabell Fock, Customer Support Advisor joined the support division in Germany at the beginning of February in order to provide first-line technical support to local customers.  This is part of the wider organisation’s strategy to expand their first-line technical support facilities on a global scale by setting up dedicated teams in several of their office locations.   Mirko Zwing, Lead Customer Support Engineer for ITL Germany commented, “We are delighted that our customers from Germany and the surrounding countries can now contact the office directly for any first-line technical…

Innovative Technology reported a successful show at “euvend & coffeena” in Cologne on 9-11 May.   ITL’s new validators and recyclers, which boast highly secure Spectral Technology, had their vending debut to the German market. The organisation’s new automated age verification unit – ICU, was also a key focus on the stand.   Christian Czeskleba, Senior Business Development Manager, commented, “euvend always provides a relaxed setting to interact at a local level, as well as giving us the opportunity to network with some of our international customers.”  “Our NV9 range was the key focal point at the show. Customers in the region…

Innovative Technology, the leading cash handling technology provider, have introduced the Spectral Bunch Note Feeder (BNF) ideal for self-service, cash deposit and smart safe applications. This combined banknote feeder, validator and large cashbox brings a host of benefits for the retailer including fast acceptance speeds and a significant reduction in refill times while providing convenient, quick bunch note deposits.Tony Morrison, Sales Director commented, “Our new Spectral BNF has a large deposit capacity with the ability to present 100+ notes and an impressive 2200 cashbox for large scale applications. Notes enter the validator from the bottom of the note pile so…

Innovative Technology (Asia Pacific) Pty Ltd have secured a new trading Partner in Singapore, Southeast Asia.  Lionex Electronics (S) Pte Ltd headquartered in Singapore are one of the largest electronic component distributors in Southeast Asia, and a leading supplier for many leading brands. They also have a subsidiary company (AGM) who have offices in Jakarta, Indonesia.Commenting on the partnership Tony Morrison, Sales Director said, “We are pleased to welcome Lionex on board, our first Trading partner in Singapore. The group has dedicated resources and office locations in Singapore and Indonesia, so this will help open-up new regions and expand the distribution…

Innovative Technology Spain reported a busy and successful Feria Internacional del Juego which took place in Madrid last week.  ITL used the show to demo their two new Spectral recyclers to the Spanish gaming market, as well as their TITO offering plus new automated age verification unit, ICU.Mustapha Hadj-Ahmed, Group Sales Director commented, “FER is a great networking opportunity as it gives us the chance to meet up with our Spanish gaming customers together under one roof.  This biannual event always provides a relaxed and friendly setting to interact at a local level. Our Spectral product family (which now includes…