Technical Bulletins

March 2024 Technical Bulletin

IN THIS BULLETIN: Firmware changes (BV30 & SMART Coin System), SMART Payout Module Obsolescence, Dataset Updates (King Charles Banknotes) and New Product (SMART Coin Elevator).

November 2023 Technical Bulletin

IN THIS BULLETIN: Firmware changes (SMART Coin System, SMART Hopper 4, NV9 Spectral & Biometrics Range), Hardware changes (NV9 Spectral), Software changes (Spectral SMART Data), IF17 Programming Kit, New Bezels and New King Charles banknotes.

June 2023 Technical Bulletin

IN THIS BULLETIN: Firmware changes (NV200 Spectral, NV9ST, BV20 and BV50 and software changes (Validator Manager and SMART Data), repairs procedure and player protection: safer gambling blog.

July 2022 Technical Bulletin

IN THIS BULLETIN: New firmware versions are being released for NV9 Spectral, NV200 Spectral, NV200ST and SMART Coin System. Hardware changes for NV9 Spectral Rev 7.1 and NV200 Spectral Rev 9. In other news, Introducing NV4000 Spectral and MyCheckr installations.

December 2021 Technical Bulletin

IN THIS BULLETIN: New firmware versions are being released for NV9USB, NV10USB and BV20 products. Due to the global chip shortage, and ongoing issues with semi-conductor supply, we have adapted these products to allow us to source alternative components, therefore ensuring a stable supply of NV9, NV10 & BV20 variants. All future orders will include this latest firmware to ensure the devices support multiple alternative semi-conductors and we will explain how to identify this in the build revision. This new firmware will be automatically used for all future orders and is backwards compatible.

Summer 2021 Technical Bulletin

IN THIS BULLETIN: Product Firmware Released (NV200, SMART Coin System, NV200 Spectral, ICU, SMART Hopper), Software Changes (SMART Data, CashGenic), ICU Intelligent Identification Leading Biometric Solutions

Bank of England £50 Polymer Technical Bulletin

IN THIS BULLETIN: Bank Of England £50 Polymer Currency Datasets Released

Winter 2021 Technical Bulletin

IN THIS BULLETIN: Product Firmware Released (NV200, SMART Coin System, NV200 Spectral, NV10USB+), Software Changes (DA3, Validator Manager, SMART Data), Reminder of product obsolescence, GBP SMART Update, Repair Centres, ICU, CashGenic, Technical Support Videos.