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Innovative Technology (ITL) are expanding their first-line technical support facilities on a global scale by setting up dedicated teams in several of their office locations.  The first-line ITL Technical Support Teams provide customers with in-depth technical expertise for their cash validation products, via email and phone. In addition, they liaise with ITL’s internal Research & Development Team to identify product improvements, trends and issues ensuring continuous product improvement.Andy Bassam, VP of Customer Support commented, “Our dedicated Technical Support Team based at the UK head office is now well-established and provides an excellent service to our customers all over the world.…

Innovative Technology reported a busy show at The Autumn Coin-OP Show (ACOS) this week held at London Olympia. Their Spectral technology was popular with the visitors as well as their Live Collect cash management system which was previewed to the industry. Live Collect enables operators to optimise cash handling and revolutionise collection efficiency by accessing real-time data and detailed status reports across multiple sites for full machine audit traceability. Commenting on the show, Andy Bullock, Senior Business Development Manager said, “ACOS visitors where impressed with the efficiency benefits and huge cost savings that Live Collect can bring their organisations. As soon…

Innovative Technology will use the Autumn Coin-Op Show (ACOS) 2018 to demonstrate their outstanding spectral technology and preview an innovation that is set to revolutionise the amusement industry.Commenting on the preview, Tony Morrison, Sales Director, said, “We will use ACOS to show visitors the future of gaming machine payment for players. Enhancing the player experience and utilising the latest technology to bring gaming machine payments into the 21st century.”Innovative Technology will also demo their latest Spectral innovations to the show. The NV200 Spectral and NV9 Spectral units are the most technically advanced note validators in their class, boasting stained note…

Innovative Technology and BEOPAY SISTEM celebrate a decade of partnership this year. BEOPAY, a highly specialised company for automated payment systems based in Serbia, have been an ITL Trading Partner for a landmark 10 years.Marcus Tiedt, ITL Sales Director said, “Our relationship with BEOPAY began over a decade ago when they started to implement and repair our validators. This affiliation was formalised into an official Trading Partnership in 2008 and they now provide complete service and support of our validators within Serbia, Bosnia and Herzegovina. It has been great to see how they have developed and progressed their service and…