Christian Czeskleba, Senior Business Development Manager (BDM) for Innovative Technology, marks 20 years with the cash handling and biometrics solutions provider this month. Based in ITL’s German office in Hamburg, Christian has seen the company become a leading innovation-led global technology business.

Congratulating Christian, Marcus Tiedt, Innovative Technology’s Sales & Marketing Director said,  “It has been a pleasure to work with Christian over the past 20 years. He is a key part of our sales team especially here at our German office. His hard work and dedication to ITL can be seen in the various promotions he has received and I would like to thank him personally for his commitment.  Christian now heads up sales in our biometrics division and has been integral in pushing these exciting age estimation and access control solutions out into the market.”

Commenting on his long-standing achievement, “ I started with ITL as a repairs and support technician back in 2003 in our German office in Pinneberg. A couple of years later I moved into my first sales role, which had a technical focus concentrating initially on German customers. I soon took responsibility for the extensive South East Europe region in 2009 as Business Development Manager looking after both retail and gaming customers in the region.  I was promoted to Senior BDM in 2018 and in 2020 took responsibility for our biometrics range sales.”

Marcus added, “Christian has in-depth technical knowledge as well as excellent sales expertise. He is well known and respected by both our customers and the rest of the sales team.  As well as having business development accountabilities, he ensures our sales team has the correct sales processes in place.”

Concluding Christian said, “I feel very lucky to work for a multi-national team in a high-tech company that values and supports personal development. I enjoy working with customers to solve their problems by delivering smart solutions. I also like attending events and exhibitions to meet customers and understand market trends. I am looking forward to continuing to have a successful career with ITL and developing my skills in this exciting and constantly transforming industry.”

Innovative Technology will be introducing their latest cash handling innovations at the upcoming Oklahoma Indian Gaming Association (OIGA) Show which takes place on August 15th & 16th, 2023, at the Cox Business Center in Tulsa, Oklahoma. The conference and exhibition trade show aims to advance the Oklahoma Indian gaming industry by bringing together tribal leadership, vendors, and guest speakers in both the gaming and hospitality industries.

Innovative Technology has two divisions: cash handling solutions for validating and recycling bills and AI powered biometric solutions for age estimation and access control.

Commenting on Innovative’s presence in Oklahoma, Lauren Fabbri, US Business Development Manager said, “OIGA is aimed at advancing the prosperity of the Indian peoples of Oklahoma. The conference and tradeshow affords leaders of Indian gaming and casino organizations to preview the most advanced and up to date products in the industry to enhance their customers’ experience, increase operational effectiveness and drive profitability. We will have our latest bill validation and biometrics solutions displayed to show tribal leaders and operators how they can achieve these goals quickly and successfully, and, most importantly,  in a cost-effective way“.

Fabbri continued, “On the cash handling side, we continue to make significant gains in multiple US gaming markets with our NV200 bill validator and I can’t wait to introduce it at OIGA. The key advantages to customers are the performance and reliability coupled with our unparalleled customer service. Operators already using the NV200 across the United States praise Innovative Technology on the high level of support we always provide to our customers.  I believe this level of service will be a welcome breath of fresh air to the Oklahoma Indian Gaming market.”

“I look forward to seeing everyone at the ‘biggest little show in Indian Gaming’.  Be sure to stop by Booth #1201 and say hello. I look forward to sharing our exceptional products with Oklahoma!” Fabbri finalized.

A German liquor store franchisee operating in Pinneberg and Tornesch near Hamburg, has installed Innovative Technology's age verification technology. Innovative Technology (ITL), a provider of AI-powered biometric solutions, works with several retail and convenience stores in Europe that sell age-restricted products.

Commenting on the installations, Christian Czeskleba, senior business development manager for ITL's biometrics division, said: "Following successful field trials in the summer of 2022, our technology is now being used in two stores for anonymous age estimation. The stores, operated by franchisee Stephan Hermann, sell both alcoholic and non-alcoholic beverages and cigarettes. MyCheckr is used in the Tornesch store and MyCheckr^Mini in the Pinneberg store."

MyCheckr is a standalone solution equipped with a camera and screen that quickly detects a customer's age completely anonymously. The device gives checkout staff an extra layer of security when checking age. And for those who don't need a screen, MyCheckr^Mini offers the same functionality in a smaller device.

Czeskleba added, "Stephan and his staff use our age-estimation devices to guide them in whether or not to ask for ID, and the technology has become a natural part of their age-checking process. He has received positive feedback from customers who are now familiar with the device at the checkout. There are no customer privacy concerns as both MyCheckr and MyCheckr ^Mini are 100% anonymous as they do not store any data or images."

Commenting on the technology, Hermann said: "ITL's age estimation products have been welcomed by both staff and customers. They give our staff more confidence when asking for ID and have led to fewer confrontations. It simplifies our work and helps protect minors, and avoid fines as checks by authorities increase. With the one-time initial cost of MyCheckr and MyCheckr^Mini and the non-recurring fees, I have a cost-effective solution for age verification in my stores. Any store that sells age-restricted merchandise would benefit from this technology, and I highly recommend it. The cooperation with ITL during both the test phase and now is very good, the technical information was a great help."

In Germany, for example, beer and wine can be purchased from the age of 16, and spirits and cigarettes from the age of 18. MyCheckr and MyCheckr ^Mini can be set to any suitable age limit.

In conclusion, Czeskleba said, "Stephan has set the age limit at 23, which seems to be the right threshold for the age-restricted merchandise in his stores after a trial period last summer. I'm pleased Stephan has decided to continue using our systems, and I look forward to working together to ensure a successful partnership."

Innovative Technology España y Automated Transactions están celebrando más de 20 años de colaboración en el mercado español de Gaming Amusement y Vending y afrontan el futuro con muchas novedades y mejoras para los clientes.

Jose Garcia, Business Development Manager de Innovative Technology Ltd.: “Automated es un partner estratégico para nosotros, un caso único en el mundo de colaboración estrecha y duradera para dar el mejor servicio a los clientes en España” “Automated es nuestro distribuidor en exclusiva para el mercado de vending, pero llega mucho más allá. Ofreciendo servicio postventa, reparación, asistencia técnica e incluso fabricación se su propia gama de producto como AT-CASH ONE (poner enlace a web), Automated Transactions se está posicionando nuevamente en España y Portugal como el proveedor estratégico  de productos y servicios post venta de Innovative Technology en España.

Por su parte Raul Machado, Business Development Director de Automated Transactions, S.L.  afirma que parte del éxito radica en la estrecha cooperación con Innovative desde el principio, con objetivos comunes y un alto grado de inversión en innovación de producto y servicios, destacando la presentación de la nueva Gama Spectral y el excelente resultado de los Smart Coin Systems, ambos incluidos en nuestro sistema de gestión de pagos AT-CASH ONE. Por otro lado, a fin de ofrecer al mercado una nueva herramienta ágil y transparente para localizar soluciones, productos y recambios, hemos lanzado nuestro e-commerce: https://store.automated-transactions.es/  donde las soluciones de Innovative Technology Ltd. ocupan un lugar destacado.

Ambas organizaciones confían en seguir creciendo conjuntamente aportando al mercado y clientes mejores soluciones y cada día mejor servicio y cercanía. 

Innovative Technology and Automated Transactions are celebrating over 20 years of collaboration in the Spanish Gaming Amusement and Vending market and have many new developments and improvements for customers planned for the future.

Jose Garcia, Business Development Manager of Innovative Technology Spain, stated, "Automated is a highly valued strategic trading partner for us, a unique example of a successful and long-lasting collaboration to provide the best service to customers in Spain. Automated is our exclusive distributor for the vending market, but they go far beyond that. By offering after-sales service, repairs, technical assistance, and even manufacturing their own range of products such as AT-CASH ONE, Automated Transactions is positioning itself once again in Spain and Portugal as the strategic provider of our products and post-sales services in Spain."

Speaking about the partnership, Raul Machado, Business Development Director of Automated Transactions, S.L. affirms, “The success of this partnership lies in the close cooperation with Innovative from the beginning, with common goals and a high degree of investment in product and service innovation. Together we have introduced the Spectral Range and Smart Coin System products to the Spanish market. Both solutions have produced excellent results so we took the decision to include them in our AT-CASH ONE payment management system. Additionally, in order to provide the market with a new agile and transparent tool to find solutions, products, and spare parts, we have launched our e-commerce platform: https://store.automated-transactions.es/where Innovative Technology Ltd.'s solutions have a prominent place.”

Both organisations are confident in continuing to grow together, providing the market and customers with better solutions and an increasingly improved level of service and proximity.

Innovative Technology (ITL) are pleased to welcome Dejan Bogićević, Technical Sales Manager, who joined the company at the beginning of June.  Dejan will provide sales and technical support to ITL customers throughout the Balkan region.

Welcoming Dejan to the company, Sasha Kragulj, Business Development Manager said, “I have known Dejan since 2008, so I am absolutely delighted to welcome him onboard as an official ITL employee. He will focus on maintaining and increasing our customer base for both gaming and retail across the extensive Balkan region including Bulgaria, Romania, Serbia, Bosnia and Hercegovina, Montenegro and North Macedonia. Dejan’s long-standing relationship with us means his product knowledge is already outstanding and he has strong connections with many of our customers in the region.”

Speaking about his recent appointment, Dejan said, “I have always felt part of the ITL family so I am thrilled to formally join the team.  I will use my technical expertise to support customers, facilitate presentations and operator training sessions, attend global exhibitions and develop a sales strategy to promote our solutions in the Balkan market.  Customers have a high level of trust in ITL products and I look forward to further understanding operator requirements and working with the design team to ensure that we continue to deliver products that are an ideal fit.”

Concluding Sasha said, “Dejan brings extensive technical knowledge from previous positions and has a solid background in electronics. His past experience working with some of our major customers and his in-depth understanding of ITL products will undoubtedly benefit Dejan as he continues to build robust customer relationships, and strive to increase our market position.”