Customer Support Engineer / Technical Support Engineer

We’re Innovative…

At Innovative Technology we’re a global market leader in the design and manufacture of cash validation devices and processing services. We’ve over 300 employees at 10 locations across five continents, with around 120 based in our state-of-the-art head office at the Innovative Business Park in Oldham, Greater Manchester.

As a result of our continued international growth and new product development, Innovative Technology is looking for passionate individuals to join our highly-successful, expanding team. If you’re a visionary in your field and unafraid to challenge the status quo, you could be exactly what we need to fulfil our goal of revolutionising the cash handling industry.

At Innovative Technology we strive to be the best at what we do and are proud of our track record of innovation and growth, so it’s great to be recognised for our achievements and success. Recent accolades include The Queen’s Award for Enterprise: International Trade, The Sunday Times BDO Profit Track 100 and being listed in the London Stock Exchange 1000 companies to inspire Britain.

You’ll find us on the edge of the Pennines and less than half an hour from central Manchester, with great local amenities and transport links on our doorstep. On-site we’ve modern, open-plan offices, a rapid prototype workshop and development laboratory, which along with our friendly and hardworking culture should help you feel right at home. 

 

Our Opportunity

This exciting new opportunity is for a proven or aspiring Customer Support Engineer to join our Global Customer Support Team in Oldham. Reporting to the Customer Support Manager, you’ll liaise directly with our UK-wide and European customers to understand and resolve a broad range of communication and set-up issues.

As a natural problem solver you’ll be required to learn and advise on mechanical, electrical and software installations and issues. You’ll be supporting the sales team, investigating problems, responding to calls and emails, and meeting customers (both here in the UK and in Europe), ensuring no two days will ever be the same.

Your role

 

Your Qualifications

 

Your Skills & Experience

 

Your Package & Perks

 
For more information, email: This email address is being protected from spambots. You need JavaScript enabled to view it., or call +44 (0) 161 626 9999