> Support > Technical Bulletins > Winter 2021 Technical Bulletin

Winter 2021 Technical Bulletin

 

Firmware Changes

NV200 firmware version 4.58 released

A new version of NV200 firmware has now been released, 4.58. Firmware is contained within the currency dataset files and is available to download free from our website within Technical Support/Currency Download.

Features

• Security improvements

• Standard and high-speed firmware branches merged into one (4.xx and 5.xx are now just 4.xx)

• CC2 interface moved from IF_03 to IF_01. (IF_03 no longer needed)

• Various improvements and fixes


 

SMART Coin System firmware version 1.25 released

A new version of SCS firmware has now been released, 1.25. Firmware is contained within the currency dataset files and is available for free by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Features

• Button hold time for USB mode switch changed from 5 seconds to 10 seconds

• Added “pay-in amount” command

• Added CC2 commands for “get counters” & “reset counters”

• Various improvements and fixes

 
 

NV200 Spectral firmware version 4.20 released

A new version of NV200 spectral firmware has now been released, 4.20. Firmware is contained within the currency dataset files and is available for free by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Features

• Various improvements and fixes

 

 

NV10USB+ firmware version 3.48 released

A new version of NV10USB+ firmware has now been released, 3.48. Firmware is contained within the currency dataset files and is available to download free from our website within Technical Support/Currency Download.

Features

• Holds note after a reject

• Added support for fast accept mode

• Improvements to jam recovery

 

Product Firmware Version Reference Table

ProductBV20BV50NV9USB+/11/12NV10USB+NV200/SPSHSCSNV200SNV9S
Firmware4.224.193.803.484.586.541.254.201.09

 

 

Software Changes

DA3 Software Version 1.26 Released

A new version of DA3 firmware has now been released, 1.26. Software is available to download free from our website within Technical Support/Software Download. We recommend always using the latest version of DA3 software.

 

Validator Manager Version 4.8 Released

A new version of validator manager 4.8 has been released and is now fully compatible with our Spectral Product Range. This update also includes a range of improvements so updating is highly recommended. Software is available to download free from our website within Technical Support/Software Download


SMART Data Version 1.2 Released

A new version of Smart Data 1.2 has been released with support for the CBA9. To download the latest version of SMART Data, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. **To ensure data collection continues all users should update to this latest version.**

 

ProductDA3DPSValidator ManagerSmart DataNVCard UtilitiesITL Drivers
Firmware1.261.2.64.81.21.9.202.1

 

 

Reminder of product obsolescence

We would like to remind customers of the following product obsolescence which will take effect from June 2021. Please note only the product variants listed below are being made obsolete, not the full product range, any queries please contact your local support contact.

 

   

PRODUCT NAME

LABEL IDENTIFIER

DATASET CODE

MANUFACTURE DATE

NV9USB+ 

Blue

XXX01E

Before 2016

NV10USB 

Red

XXX011

Before 2016

BV50 

Red

XXX012

Before 2016

NV200 

BR29 & below

XXX016

Before 2017

SMART HOPPER 

BR29 & below

XXX010

Before 2017

 
 

GBP SMART Update

We are pleased to confirm our GBP SMART Update Tool has been updated for all products. Including latest issue polymer notes and security updates it is available to download free from our website within Technical Support/Software Download.

With our handheld DA3 programmer customers can quickly update ITL validators, as the SMART Update provides all applicable datasets containing new issue notes. All files required for the GBP SMART Update and a quick reference guide outlining how to auto update currency datasets can be downloaded for free. To access the latest SMART Update Tools visit Support / Software or visit our Webshop to purchase.

 

 

Repair Centres

Our regional repair centres are open and operating as usual. We are following all of the necessary safety and precautionary measures and remain fully operational, dispatching repairs. As always please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request an RMA number before sending units to us or if you have any other queries. 

 

 

ICU: non-intrusive spoof detection for facial recognition technology
We have been continually improving and adapting ICU – Intelligent Identification since it was launched in 2019. One key upgrade is the introduction of the non-intrusive spoof detection which prevents various fraudulent presentation attacks. The great thing is that no specialised cameras are required for our spoof detection. Rather than depending on limited information from just one image, ICU has the added benefit of using a series of images which give a more accurate and stable result for both age verification and facial recognition. The multi-layered spoof detection approach takes place in the background without affecting user experience! Visit our website for more information.

 

 

CashGenic released: Revolutionising cash payments

CashGenic, our cash automation kit, was launched in May 2020 as an affordable solution for those customers wanting to pay by cash safely and hygienically whilst adhering to social distancing measures. We provide the CashGenic kit that existing manufacturers and suppliers can then put into a compact, all-in-one counter-top device ensuring easy customer access. Pay-in and pay-out is managed by staff via a mobile tablet device and no software integration is required.

We have been busy over the past few months securing supply partners and we have successfully installed CashGenic in the UK, Germany and Spain so far. Visit our website for more information.

 

 

Technical Support Videos

We have expanded our ‘How to Videos’ to assist customers with useful information and troubleshooting guides. 
https://innovative-technology.com/support/support-videos

The videos are freely available on our website and a great reference tool with topics including: Removing the bezel and cashbox; Connecting power; Cleaning; Add on modules.

Videos are now available for the following products: NV200 Spectral Range, NV9 Spectral Range, TEBS, CashGenic, ICU