Product Change Notification - SMART Payout
As part of our continuous quality improvements, with immediate effect, the SMART Payout has been modified as shown below. Both Cam Gears have been upgraded (PM870, PM871) as well as a change to the Diverter Actuator (PM869). These modifications improve stability when using a 24V power supply and do not affect existing 12V applications. To request the full Product Change Notification document email This email address is being protected from spambots. You need JavaScript enabled to view it. and please feel free to consult your local support team for assistance and recommendations before implementing the SMART Payout in 24V applications.
Newly released datasets
Country Code Reason Validator
Czech Republic CZK04 New 5000 Kc note added NV200
Krgyzstan KGS01/02 Improved acceptance 50, 100, 200, 500, 1000 Som NV10 USB
Mongolia MNT01 New dataset NV9 USB
Romania RON01 Improved acceptance 1 leu BV100
Tajikistan TJS01 New dataset NV9 USB
UAE AED01 Added new 50, 100 and 500 Dirhams NV9 / NV9 USB
DES encryption - Placing an NV9 USB / NV11 into trusted mode
During host machine installation of an NV9USB or NV11, the validator and host must exchange a secret key which forms the basis of the communication encryption. This exchange is performed in a trusted mode which can only be accessed by physically pressing the push button on the validator. This ensures that the validator cannot enter trusted mode without having physical access to the validator thus maintaining security.
Follow the steps below:
1. Disconnect Power
2. Open Note Path
3. Power
4. Wait 4 secs
5. Press configuration button & hold 4 SECS* (>3 but < 5 secs)
6. Release configuration button
7. Watch for LED flash
An instructional video can be found on our YouTube channel here www.youtube.com/watch?v=t_QhRolgtlQ.
THE LATEST NEWS
New International Support Team Members
We have strengthened our UK and Asia Support Teams recently to further improve the level of customer support we provide worldwide. We are pleased to introduce three new members of staff.
Tony Wang, Customer Support Engineer (based in China)
Dan Humble, Customer Support Engineer (based in the UK)
Ian Johnson, Customer Support Engineer (based in the UK)
To contact our technical support team please email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone +44 161 626 9999
Christmas Closure Dates
Please note: Our European offices will be closed, as indicated below over the Christmas Period. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. during this period if you need any assistance.
UK: Close 24th Dec – Re-open 2nd Jan
Germany: Close 23rd Dec – Re-open 2nd Jan
Spain: Close 23rd Dec – Re-open 2nd Jan
On behalf of everyone at Innovative Technology Ltd Merry Christmas and a Prosperous New Year