Innovative Technology (Asia Pacific) Pty Ltd have secured a new trading Partner in Singapore, Southeast Asia.  Lionex Electronics (S) Pte Ltd headquartered in Singapore are one of the largest electronic component distributors in Southeast Asia, and a leading supplier for many leading brands. They also have a subsidiary company (AGM) who have offices in Jakarta, Indonesia.

Commenting on the partnership Tony Morrison, Sales Director said, “We are pleased to welcome Lionex on board, our first Trading partner in Singapore. The group has dedicated resources and office locations in Singapore and Indonesia, so this will help open-up new regions and expand the distribution of our products across a vast area of Southeast Asia.  Our focus initially with be the Indonesian market where AGM – their local brand – will promote and support our products from their Jakarta office.  This partnership will provide high potential for long term growth in Vending, Retail, Banking and Kiosk sectors. To begin with they will focus on some of our core products such as BV20, CBA9, NV10, NV200 and SMART Payout – these products fit easily into this diverse entry level market. As our partnership grows it will be exciting to see products like the NV200 Spectral and our new Spectral Bunch Note Feeder (BNF) hit this market in the very near future.”

Speaking on behalf of Lionex Electronics, Madeline Lai said,“Founded in 1976, we are well-established and have resources across Asia, offering total solutions to our valued customers - including logistical systems, application support and technical services. We feel honoured to be associated with the Innovative Technology brand and we believe that the ITL range will bolster our core offering and further define our footprint into the smart sector. This is the first organisation who we have partnered with to provide cash validation products, so we are excited about including their state-of-the-art product range within our offerings.  This partnership will help grow our potential in all the markets we serve, and we look forward to seeing this mutually beneficial agreement flourish.”

Innovative Technology Spain reported a busy and successful Feria Internacional del Juego which took place in Madrid last week.  ITL used the show to demo their two new Spectral recyclers to the Spanish gaming market, as well as their TITO offering plus new automated age verification unit, ICU.

Mustapha Hadj-Ahmed, Group Sales Director commented, “FER is a great networking opportunity as it gives us the chance to meet up with our Spanish gaming customers together under one roof.  This biannual event always provides a relaxed and friendly setting to interact at a local level. Our Spectral product family (which now includes note validators, recyclers, ticket printers and a new bunch note feeder (BNF) module) was the focal point at the show. We introduced our Spectral recyclers to the Spanish market and both the NV22 Spectral and Spectral Payout attracted much interest at the show. They offer the gaming industry secure, mixed denomination recycling as well as large storage capabilities thereby eliminating coin starvation and reducing float levels.  The use of Spectral technology in both units offers exceptional protection against fraudulent and stained notes and full spectral imaging sensors validates the authenticity of notes.  The new BNF module was also demoed quite significantly on the stand with customers impressed with its large 2200 cashbox and deposit capacity giving customers the opportunity to present 100+ notes.”

Mustapha continued, “There was also lots of talk about our successful TITO conversions and installs. Our TITO system is now available in many arcade machines across Spain and we have a team here in Spain dedicated to championing this system. This is a complete solution for any gaming and amusement operators intending to implement TITO. Customers can use the SMART Ticket which is ideal for high volume applications; or the NV12 a more compact option for operators with limited space considerations. Digital and analogue machines can be converted to be TITO compliant and machines fitted with a hub and server give operators a full audit of cash and TITO transactions. We were also delighted to see that our age verification unit - ICU, was also popular on the stand. This exciting new product attracted lots of attention with its ability to successfully predict the age of visitors using intelligent biometrics.”

ICU from Innovative Technology uses biometric algorithms, to verify and automate the policy for controlling access to age restricted premises such as Adult Gaming Centres. This is a standalone unit, so there is no need for customers to pre-register, providing a seamless service for the end user.

Mustapha concluded, “Not only did we have lots of visitors on our stand over the two days, but we were also pleased to see many of our products on other stands too.  Overall it was a great show for us, and we look forward to following up on all our leads, and of course to the next show in 2021!”

Innovative Technology Americas, Inc. is pleased to welcome Donny Harrison, Technical Support Engineer to their Wisconsin office.  Donny has been appointed to provide customer service and technical support to the organisation’s new and existing customers at a time of crucial growth for their US operations.

James Beswick, Lead Customer Support Engineer, commented, “We were delighted to welcome Donny to the Technical Support role in the US. Donny started with us at the end of January and has just completed two weeks training here at the UK head office, which gave him a great opportunity to meet with and gain experience from his UK counterparts. Donny has over 10 years of customer service and support experience, so he is fully equipped to provide first-class technical support to our customers across the vast US region. His responsibilities include installations, testing, troubleshooting, repairs and providing product training across our full product range. Donny will deliver both remote and field-based technical support across our network of gaming, amusement, retail, kiosk and vending customers.  I look forward to seeing him progress in the role and provide the best possible technical support to our US customers.”

Commenting on his position Donny said, “This is an exciting opportunity for me, and I’m thrilled to be working for such an innovative, global company, I look forward to providing a first-rate customer experience across the Americas.  My background is in support and engineering and within a previous field service engineer role in the ATM industry, I gained strong skills in customer support, electro-mechanical systems, maintenance and repairs. I am settling in well and enjoyed attending Amusement Expo recently which was my first exhibition with the US team.  As well as providing advice on software, mechanical and electronic issues, across our cash validation range, I am looking forward to assisting the sales team with technical advice and getting involved with our future TITO installations that we have planned in the Wisconsin area.”

Innovative Technology ltd, (ITL) will take their state-of-the-art vending products to euvend & coffeena in Cologne, Germany on 9-11 May.  ITL, the leading provider of cash handling technology, will showcase their Spectral technology found in the NV9 Spectral and two new note recyclers at theinternational trade fair for automated sales and vending solutions. They will also preview their latest automatic age verification device – ICU.

Christian Czeskleba, Senior Business Development Manager, commented, “euvend is a great opportunity to showcase our vending portfolio in the region. The show usually attracts visitors from many different countries so it’s a great way to extend our global reach and network with our international customers. This year the focus on the ITL stand will be our spectral range boasting best in class validation performance. Customers in Germany already know of and widely use our original NV9 note validator so we are looking forward to showing the NV9 Spectral with its enhanced security features. Both the NV9 and NV9 Spectral can be mounted vertically - making them perfect for compact vending machines, and because of their modular design, note float modules can be added to provide note recycling capability. The NV11 recycler (NV9 with a note float combined) is a firm favourite for vending applications due to its compact size. So too is our BV50, the cost-efficient, compact bill validator which fits easily into the standard vending plate and has the option of up or down stacking."

Christian continued, “We will preview our two new recyclers – the NV22 Spectral (NV22S) and Spectral Payout to the German market. Both offer secure, mixed denomination recycling as well as large storage capabilities thereby eliminating coin starvation and keeping machine operational. The NV22S is a compact, 40 mixed note recycler which is suited to medium volume applications with limited space like vending machines and can recycle multi-denominations. For higher-volume applications the Spectral Payout is more suitable.  This enhanced version of the SMART Payout offers 80 note mixed denomination recycling at a quicker speed and with a higher level of security. These two new recyclers both utilise Spectral technology for exceptional protection against fraudulent and stained notes as full spectral imaging sensors validate the authenticity of notes.”

Innovative Technology will have their latest biometrics innovation, ICU at euvend too. Using intelligent biometric algorithms, this state-of-the-art age verification device automates the policy for controlling access to age restricted purchases (and premises). It is a standalone unit, so there is no need for customers to pre-register, providing a seamless service for the end user.

Concluding Christian said, “Come along and see the ITL team on stand E022 in hall 9.1 to discuss your vending cash handling needs. We’ll be happy to talk through any questions and demo our latest products on the stand.”

Innovative Technology Ltd (ITL), the leading provider of cash handling technology, have agreed a formal Trading Partner agreement with Innovative Vending Solutions (IVS) in Romania. IVS offer the latest technical advice to enable customers to make the best decision in purchasing payment systems. They have a strong reputation of providing the best quality products and services and their mission is to quickly and efficiently provide customers with the best combination of payment systems in this fast-moving and dynamic industry.

Sasha Kragulj, Business Development Manager commented, “We have built up a strong relationship with Innovative Vending Solutions over the years, and this Trading Partnership agreement cements this successful partnership.  They already distribute some of our well-established products such as the BV20, BV100, NV9, NV10, NV11, NV200 & SMART Payout, which is working really well. We have recently launched some new products that would be ideal for the vending and gaming industry in Romania and Bulgaria, so we look forward to IVS providing us with a gateway for our latest innovations in this growing region. IVS will be representing us at two events this year – Vending Expo on 28-30 May and Entertainment Arena Expo on 3-5 September – both held in Bucharest in Romania.”

Commenting on the partnership, Alexandru Birz, CEO, Innovative Vending Solutions said, “I started working with Innovative Technology six years ago and it’s one of the best partnerships I have. They have a great product portfolio and it’s a real honour to represent them in all Romanian sectors including, Vending, Gaming, Retail and Parking. I am delighted that we have now formalised this relationship and I’m especially excited about the future development of this collaboration.”