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> Meet the Team > Laura Mackie

Name: Laura Mackie
Job Title: Sales Support Executive
Department: Sales Support
Worked at ITL since: 2009

When I joined ITL back in 2009 I was a Sales Support Administrator and the only member of the UK sales support team. As the company has grown the global sales support team has expanded too. As Sales Support Executive I head up the UK sales support team and support the wider, global sales support functions.

The Sales Support Department assist the Sales Teams through: placing and processing customer orders, dealing with customer queries, and any ad hoc requirements that customers or salespeople may have. My role and responsibilities are also global as we support branches in Italy, Australia, America and China. I really enjoy assisting our customers and ensuring they receive the best level of customer service. 


What benefits me: